Not receiving password reset email (Gmail)

[kingstolas]

Hi, yesterday I bought the Monthly Plan for the first time, but I never received the registration email, nor do I receive the email to reset my password, and since I signed out of my GirlsChase account , I can't change it's email address. Also, the emails are definitely not in the Spam folder or in any folder on my Gmail account. Is there anything that can be done?

 

[kingstolas]

Hi, yesterday I bought the Monthly Plan for the first time, but I never received the registration email, nor do I receive the email for resetting my password, and since I signed out of my GirlsChase account , I can't change it's email address. Also, the emails are definitely not in the Spam folder or in any folder on my Gmail account. Is there anything that can be done?

 

[Chase]

King Stolas-

Sorry about that... we were having a problem with the server not sending emails out.

This should be all fixed now - please give it another go!

If you still have trouble, open a support ticket with us here and Genaro will jump in and give you a hand:

girlschase.com/support

Chase

 

[Ken]

Chase,

I've noticed that since March, I do not get emails from Girls Chase saying that one of my threads got updated. Will that be fixed now?

 

[kingstolas]

King Stolas-

Sorry about that... we were having a problem with the server not sending emails out.

This should be all fixed now - please give it another go!

If you still have trouble, open a support ticket with us here and Genaro will jump in and give you a hand:

girlschase.com/support

Chase

Oh, yes, works perfectly now. Thanks Chase!

 

[Chase]

@ King Stolas-

Excellent! Happy it's working now!

@ Ken-

Yes, this should be fixed now. Server email was simply not going out before.

Chase